Our Services

"I've been using Mac's II for over 15 years and I will continue to use them. I tend to keep my cars for a long time and they seem to do only the work that is necessary and nothing more. The staff have a lot of longevity there which says a lot about them. They always offer the shuttle services which is great amd makes it very convenient. I also like how the owner is almost always on site, you can tell they really personally care about their reputation."

- Gwen G.

We are an Eco-Friendly
"Best Practices" Facility:

  • We recycle nearly every part that is removed from your car.
  • We recycle Antifreeze, Air Conditioning Freon, cleaning chemicals, paper and cardboard.
  • We heat our building with used oil and used transmission fluid.
  • We use Aquabase Waterborne paints exclusively.
Eco Friendly

3301 Brighton Henrietta Townline Road
Rochester, New York 14623 (Map)

Call us at (585) 272-7700

We are open M-F 7:30am-5:30pm

Collision Services

Collision Team

The Collision Management team consists of licensed estimators, production manager, parts manager and a shop administrator. Their job is first to design the repair plan with our customer's goals in mind. Execute that plan effectively utilizing our production capabilities and deliver the finished product. They also handle payments, insurance negotiations and any customer incidentals.

The Metal team are the artists at Mac's II. To work a twisted piece of metal into a flawlessly smooth surface is an art to behold. From disassembly and frame straightening to fine craftsmanship and re-assembly, the Metal technicians love the challenge of each different vehicle.

The Paint team takes the work of the metal technicians and makes their repairs invisible. Two heated downdraft spray booths and the finest materials available, enables our paint team to deliver factory quality finishes and color matches.

Our Detail Team puts the finishing touches on the vehicles to create that "new car" smell and look to our deliveries. They top it off with a fresh carnation as a symbol of our gratitude for your business.

Repairing and Painting

  • Towing and Flatbed Service
  • Computerized Estimating
  • Insurance Company Negotiations
  • Frame Straightening
  • Panel Repair and Replacement
  • Air Bag Service
  • Painting/Refinishing
  • Carnation Treatment Detailing

Credentials

  • CCC and Audatex Computerized Estimating Systems
  • Car-O-Liner Computerized Frame Measuring
  • Car-O-Liner Frame Straightening Equipment
  • Nexa Aquabase Waterborne Paint System
  • Downdraft Spraybooths with Paint Curing Ovens
  • I-Car Certified Technicians
  • ASE Certified Technicians
  • Approved Direct Repair Facility for most Insurance Companies

"Your Friend Before the Claim" Service

DON’T CALL YOUR INSURANCE COMPANY…Yet! The Mac’s II "Your Friend Before the Claim" is a free service to advise you on the best course of action to take when your vehicle is damaged. The main objective is to minimize the long term cost to YOU by advising you on what to repair, the extent of the repairs, whether or not to contact the insurance company, the impact of a claim and how to best settle a claim.

You have plenty of time to notify your insurance company. Why give them information that may hurt you in the future?

This Free Service Includes:

  • Free collision and detailing estimates
  • Free buffing of minor or questionable scratches to determine extent of damage
  • Free digital photography of damage
  • Free fax or emailing of estimates and pictures
  • Free analysis of undercarriage damage
  • Free advice on insurance related matters